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Shipping & Returns

 

Shipping Policy 

After placing your order, you will receive an email confirmation to confirm your purchase.  

We are currently only shipping within Canada. We use UPS as our main courier within Canada.

Shipping Fees

 

Canada (Orders over $50 before tax)

FREE
Ontario $8
Quebec $10
Manitoba, Saskatchewan & Alberta  $15
British Columbia  $20
New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland & Labrador  $20

 

We currently do not ship to Northwest Territories, Yukon or Nunavut.

You may expect your packages to arrive within 3-7 business days. Depending on the location of the delivery, the shipping time may be varied. Please keep tracking your parcel with the tracking number that is provided.Please note due to COVID-19 processing and delivery times may be delayed. Delivery times are not guaranteed during this time.   

 

Returns Policy 

If you are not satisfied with your purchase, you may return your items for an exchange or refund. 

For returns/exchanges, please send an email to: [email protected]

Please include your full name, the order number, the item(s) you wish to return, and reason for the return.

Please return your products to: 

The Boutique at Seneca

C/O Seneca College 

1750 Finch Ave. East  

Room 2024

Toronto, ON M2J 2X5 

Include the Return Authorization Number on the outside of your package.

The Boutique at Seneca holds the right to limit or refuse an item if it does not meet these conditions.  

Order Cancellation Policy

Order cancellations can only be made within 24 hours of placing your order. Once an order has been prepared for shipment by our team, it is not possible to cancel, edit billing or shipping details, combine orders or add additional products to an existing order. 

Please email [email protected] for any cancellation requests. 

 

← Return to the back office    The Boutique online store is closed for the season and will re-open in Fall 2022. Any orders placed will not be honored or fulfilled Hide